Returns
We accept returns on selective items. We have a 3-Day Return Policy, which means all return requests, if eligible, must be raised within 3 days of receiving the delivery.
Refund is processed within 7 days after the item is received and passes the quality check.
NOTE: Non-returnable items are selective items that do not qualify for returns. Such as earrings, swimware and stockings.
How does it work?
If you need to return a refund, please contact us at [email protected].
Refunds
- Refunds are processed within 7 Business Days after the returned item has been received by PoshEuro and checked for Quality & Condition.
- All prepaid orders (Credit Card, PayPal, ApplePay) are refunded to the original method of payment and cannot be substituted/transferred to any other method.
- All international transactions are converted to USD and the received amount shall be refunded to the buyer’s original method of payment for the exact value as received. Any difference in the refund amount due to currency exchange is the responsibility of the buyer.
- Credit card refunds, once initiated, may take 7-14 Business Days to complete the bank’s processing and be credited to the buyer’s account. Bank Transfers may take 3-5 Business Days for completion once processed.
- Refund shall be processed for 100% value of the actual transaction amount and does not include any Shipping Costs, TLC Promo Cash, Vouchers, Customs Duties & Taxes, and/or any other local taxes paid by the buyer.
- In case of an unsuccessful delivery, any extra expenditures borne by PoshEuro shall be deducted from the buyer’s refund.